Google Reviews
Customer post reviews on your business on Google, whether you know it or not. Thanking the customer or commenting on a bad review is a must have. You can use Sociocs Inbox to do the same.
People don’t search on the internet, they “Google” it. That also means, customers can send messages to your business from everywhere, be it a search on Google website or on Google Maps. Additionally, reviews & questions with business replies create a positive impression of your business.
